ARTICLE

Are you manually managing more than 500 IT devices?

May 14, 2026
5 MIN READ
Ricoh Thailand
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Many large organizations are currently facing challenges managing and controlling a large number of IT devices such as mobile phones, laptops, computer, barcode scanners in warehouses, tablets in factories, field worker devices, and mobile computers in logistics. As the number of devices increases and manual management becomes necessary, various problems arise.

 

Therefore, organizations are seeking solutions or systems to solve these issues:

  1. IT workload is high due to individual device configuration, updates, and installation, resulting in time-consuming system updates.
  2. Downtime impacts operations. If a scanner/tablet malfunctions, it can disrupt warehouse operations, cause production delays, prevent employees from continuing work, and hinder Its immediate access.
  3. Lack of control over usage, such as employees installing irrelevant apps, misusing devices, or engaging in security-risky activities.
  4. Data security risks. If a device is lost, company data could be leaked, and organizational systems could be accessed.
Why the organizations need Mobile Device Management (MDM)?

Mobile Device Management, or MDM, is a system that allows organizations to control, manage, and secure devices centrally.

  1. Centralized Management: Manage all devices from a central location.
  2. Reduce IT burden.
  3. Reduce downtime and enable immediate remote support.
  4. Enhance Security: Control usage and protect data.
  5. Increase Productivity: Employees can work continuously.
  6. Support business expansion. Manage a large number of devices. 

42Gears is a Mobile Device Management (MDM) system designed to help organizations securely manage all their devices, reduce downtime, increase security, and ensure continuous production line operations and future business growth.

Centralize – Monitor – Lock - Update all devices from a single screen, regardless of the number of locations or hundreds of devices.

  1. Remote Command: Send commands from a client computer over a network.
  2. Real-time Monitoring: Real-time monitoring and surveillance.
  3. Lock & Wipe: Security feature for remotely locking and wiping devices via Sure MDM.
  4. Zero-touch Update: A system that automatically installs and configures devices from the first power-on, requiring minimal IT interaction.

MDM-EN-V1

Warehouse and Logistics: manage handheld scanners.
Manufacturing: control tablets and industrial devices.
Retail: manage POS and store devices.
Field work: provide field device support.

MDM are not just device management tools, but they are a crucial component in driving Smart Manufacturing and Digital Transformation in modern factories.

  

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