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Mobile Device Management

Cloud based employee mobile device management system.

Supports centralized security management for mobile devices such as smartphones and tablets, enabling organizations to control, enforce security policies, deploy applications, and remotely wipe data efficiently, ensuring business continuity and enhancing employee productivity.

 

Mobile Device Management
Centralized Mobile Management for Smarter Operations.
 

Why choose RICOH Mobile Device Management?

Businesses are dealing with a rapidly expanding fleet of devices, but what matters most is the ability to control and protect them centrally. Mobile Device Management (MDM) is the solution that ensures your organization operates securely, efficiently, and with professional management.

  1. Data Protection & Compliance
    • Enhance organizational data security
    • Instantly lock or remotely wipe devices if lost or stolen
    • Prevent installation of unauthorized or unsafe applications
    • Ensure your organization meets security standards
  2. Operational Efficiency
    • Streamline device management processes
    • Configure and update devices automatically from a centralized system
    • Eliminate repetitive tasks for installation and checking
    • Monitor device status and usage in real time
    • Reduce IT staffs' workload by 40–60%
  3. Control Cost
    • Better cost control and resource utilization
    • Minimize the need for a large in-house IT team with cloud-based management
    • Reduce losses from data breach risks
  4. Digital Transformation
    • Prepare your organization for the digital era
    • Support Hybrid and Remote Work models
    • Accelerate adoption of new technologies
    • Ensure your organization stays secure while remaining agile
Mobile Device Management Scope of Services
  1. Requirement Gathering
    Collect relevant information and user requirements regarding mobile device usage to develop appropriate policies and operational guidelines.
  2. Proof of Concept
    Conduct testing and configure mobile devices based on the Customer Requirement documentation to validate system capabilities.
  3. Onsite Support
    Provide onsite services for Requirement Gathering and Proof of Concept, limited to a maximum of 2 days per project.
  4. Device Provisioning
    Register mobile devices (Enrollment) through the Mobile Device Management software platform.
  5. Customer Training
    Deliver one-time training session for the customer’s designated administrator per project.
  6. Helpdesk Support
    Offer consultation and troubleshooting services related to the Mobile Device Management software via phone and email.

Option - Mobile Device Management (Care Plus)
Comprehensive device management service provided throughout the duration of the service agreement.

Service Terms & Conditions
  • Helpdesk Support, Remote Service Support, and Onsite Service Support are available during the official business hours of Ricoh (Thailand) Ltd., from 8:00 AM to 4:30 PM.
  • The company reserves the right to change service terms and conditions without prior notice.