At Ricoh

Responsibilities

• Support the development of market opportunities for products and systems in the relevant marketing business center.
• Participate in customer activities and strategize product or service launches that meet customer needs.
• Plan training sessions for partners and distributors on product and pricing information.
• Provide support for IT product information and documentation to relevant teams.
• Prepare documents for employee/partner training or events.
• Support activities that enhance knowledge and product skills for the sales team.
• Coordinate with internal departments to support related activities.
• Perform tasks related to the assessment and development of ISO 9001 and ISO 14001 standards.
• Carry out other related tasks as assigned by supervisors.

Qualifications & Requirements

• Education Level: Bachelor’s Degree
• Field of Study: Computer Science, Engineering, Marketing, or related fields
• Excellent knowledge and understanding of assigned products/services.
• Analytical and planning skills in managing partners within the IT business.
• Strong communication and coordination skills.
• Experience: Minimum 3 years in Sales / Marketing in IT
• Other Qualifications: Creative thinking, good communication skills
• Strong interpersonal skills, proactive, eager to learn, result-oriented
• Proficient in English communication.

Responsibilities

• Research and analyze potential enhancements for products and services, particularly in digital solutions and related hardware/software, to deliver value to customers in Office Solutions, Digital Transformation Solutions, and Scanners.
• Plan and manage product strategies and lifecycle (Product Life Cycle), including product selection, pricing, and positioning to target different customer segments. Manage product launch and post-launch activities.
• Analyze market trends and develop service solution roadmaps to address each customer group’s needs, aligning with market intelligence, competitor analysis, and input from business partners.
• Prepare sales support tools and materials such as Sales Kits, Brochures, FAQs, etc.
• Collaborate with relevant teams to manage pricing, documentation, and stock management. Provide sales support during both Pre-Sales and Post-Sales phases.
• Provide consultation and training to sales, service, and internal teams regarding products and service solutions.
• Plan and execute product launches by coordinating with internal and external stakeholders.
• Collect and analyze customer satisfaction data, and propose improvement plans to enhance service quality.
• Collaborate with Ricoh Asia Pacific and partners to develop strategies and implementation plans that meet market demands.
• Monitor and ensure compliance with ISO 9001 and ISO 14001 standards

Qualifications & Requirements

• Field of Study: Engineering, Business Administration, Management, or IT
• Professional Experience: Minimum of 5 years of relevant experience
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong in presentation and analytical skills
• Excellent communication and coordination abilities
• Knowledgeable in business-related products and solutions

Responsibilities

• Serve as the primary point of contact for customers during the post-implementation phase.
• Monitor customer satisfaction and usage metrics to identify upsell and renewal opportunities.
• Collaborate with Sales and Technical teams to propose value-added solutions.
• Prepare and deliver regular business reviews and performance reports to clients.

Job Competencies

• Analytical Thinking
• Problem Solving
• Communication Skills
• Technical Proficiency
• Customer Focus

Qualifications & Requirements

• Bachelor’s degree in Business administration, Information Technology, or related field
• Experience in Business analysis, preferably in IT or consulting Minimum 2 years of experience
• Strong understanding of process automation tools and digital transformation concepts
• Excellent communication, presentation, and stakeholder management skills
• Fluent in Thai and proficient in English

Responsibilities

• Prepare data related to the company’s products and marketing plans.
• Provide product information and recommendations to the sales team.
• Collaborate with Ricoh Asia Pacific to ensure effective marketing operations.
• Manage and coordinate support funding from Ricoh Asia Pacific with relevant departments to help drive sales.
• Organize product training for sales staff and relevant departments.
• Plan, advise, and promote products to the market and coordinate with other departments for new product testing.
• Support the team in developing marketing plans.
• Coordinate ISO9001 and ISO14001 activities.

Qualifications & Requirements

• Bachelor's degree in Marketing or a related field.
• 0–1 year of experience in marketing.
• Knowledge and understanding of marketing, product management, strategic marketing planning, and P&L analysis.
• Good command of English.
• Proficient in Microsoft Excel and PowerPoint.
• Detail-oriented with strong skills in reviewing documents and numerical data.
• Strong communication and coordination skills.

Responsibilities

• Develop, update, build up business plan to meet the target launch, refresh, update product information. 
• Conduct product knowledge session thru training and learning.
• Develop, maintain partner relationship management.
• Deliver product & solution to the market.
• Initiative, develop ideal motivation program.
• Develop plan and familiarization to sales team.

Qualifications & Requirements

• Bachelor's degree in Bachelor of Business Administration (Marketing) or other related fields.
• 1-2 year experience in Product Management.
• New Graduates are welcome.
• Ability and knowledge regarding audio video solution, IT and Network, VSS, Digital Signage, Workplace Management Software.
• Map current state propose future state.
• Product Management Skill.
• Relationship Skills
• Presentation Skills.
• Good command of English.

Responsibilities

• Prepare data report about product, price, solution design and document for sales department. 
• Support and demonstrate usage instruction about product and solution. 
• Provide product knowledge to Pre-sales in Up-country. 
• Provide training course and learning for develop knowledge of product for up to date about new product. 
• Responsible control cost price from suppliers and contractor to meet the standardization and efficiency. 
• Responsible the quality to meet the standard ISO 9001, ISO 14001. 
• Other related duties as assigned by the management. 

Qualifications & Requirements

• Bachelor’s degree in Computer, IT or any related field. 
• Have at least 1 year of experience in IT, Hardware and Software. 
• Knowledge of IT, Hardware and Software. 
• Good command of English. 
• Good presentation skill and communication skills. 
• Creative thinking and service-minded.

Responsibilities

• Responsible for the Company’s Sales of IT, Software Infrastructure and CCTV.
• Regularly visits customer and prospects to develop and maintain good relations.
• Input data and report related to sales activity to internal system.

Qualifications & Requirements

• Bachelor's Degree in Marketing, Management, Business Administration, Computer, IT or any related field.
• 1-2 years working experience in sales of IT or CCTV.
• Computer literacy especially Microsoft PowerPoint.
• Result-oriented with strong selling, communication, service-minded, presentation and negotiation skills.
• Have their own car with car driving's license.
• Able to work out of office in Bangkok Metropolitan Region and Up-country.

Job Responsibilities

• Ensure customer satisfaction in service requests, follow-ups, information inquiries, and complaints.
• Provide accurate and complete information to service users and data users.
• Offer professional advice and support regarding office equipment, computers, servers, networks, and other IT/Digital Technology-related systems.
• Possess strong IT knowledge and be capable of resolving issues promptly and effectively.

Qualifications & Requirements

• Male/Female, aged 22–28 years.
• Bachelor’s degree in Computer Engineering, Computer Science, IT, or related fields.
• Good English communication skills or TOEIC score of 650 (applications without TOEIC scores will still be considered).
• Solid understanding of IT systems and networking (required).
• Fresh graduates are welcome.
• Service-minded and passionate about helping others.

Job Responsibilities

• Provide IT-related services, with a primary focus on software (approximately 75%) and hardware support (approximately 25%).
• Conduct follow-ups and resolve issues post-installation, including planning and executing periodic maintenance, as per client requests.
• Offer technical guidance and product usage training to clients, including assistance with basic troubleshooting.
• Maintain and enhance positive relationships with existing customers to ensure ongoing satisfaction and loyalty.

Qualifications

• Bachelor’s Degree in Computer Engineering, Electronics Engineering, Telecommunications Engineering, Information Technology or a related field.
• New graduates are welcome to apply.
• Possess a fair command of English, both spoken and written.
• Strong interpersonal and communication skills with a customer service mindset.
• Basic knowledge and experience in maintaining office automation equipment.
• Must possess a valid driver’s license and have access to a personal vehicle (car or motorcycle).
• Willingness and ability to work offsite across the Bangkok Metropolitan Region.

Job Responsibilities

• Provide consultation, guidance, and solutions for ERP system usage issues to end-users.
• Prepare ERP system user manuals and other related support documentation.
• Study and conduct testing of the ERP system prior to actual deployment.
• Conduct ERP system training sessions to ensure users can operate the system effectively.
• Implement a new ERP system to replace the current one in use.
• Provide support and coordination for after-hours service, including weekends, holidays, or urgent/emergency cases.
• Perform other duties as assigned by the supervisor.

Qualifications

• Strong knowledge and understanding of ERP systems
• Good communication skills in English
• Ability to write SQL queries
• Problem-solving skills with the ability to handle unexpected issues
• Service-minded with the ability to coordinate effectively with various departments
• Minimum of 3 years’ experience working with ERP systems