At Ricoh

Responsibilities

• Support the development of market opportunities for products and systems in the relevant marketing business center.
• Participate in customer activities and strategize product or service launches that meet customer needs.
• Plan training sessions for partners and distributors on product and pricing information.
• Provide support for IT product information and documentation to relevant teams.
• Prepare documents for employee/partner training or events.
• Support activities that enhance knowledge and product skills for the sales team.
• Coordinate with internal departments to support related activities.
• Perform tasks related to the assessment and development of ISO 9001 and ISO 14001 standards.
• Carry out other related tasks as assigned by supervisors.

Qualifications & Requirements

• Education Level: Bachelor’s Degree
• Field of Study: Computer Science, Engineering, Marketing, or related fields
• Excellent knowledge and understanding of assigned products/services.
• Analytical and planning skills in managing partners within the IT business.
• Strong communication and coordination skills.
• Experience: Minimum 3 years in Sales / Marketing in IT
• Other Qualifications: Creative thinking, good communication skills
• Strong interpersonal skills, proactive, eager to learn, result-oriented
• Proficient in English communication.

Responsibilities

• Present and promote Digital Transformation solutions through both online channels and face-to-face meetings with designated partners.
• Coordinate with internal teams when customers show interest in DTS products.
• Arrange and manage training and certification sessions provided by relevant institutes or brands.
• Coordinate with Pre-sales and post-sales teams to arrange POC (Proof of Concept) and customer system implementations as appropriate.
• Provide consultation and strategic planning to customers for their digital transformation journey.
• Provide product information, handle sales presentations, and follow up with clients to ensure satisfaction and successful closing.
• Gather customer insights and market trends to evaluate interest in DTS solutions.
• Support tasks related to quality management systems, including ISO9001 and ISO14001.

Qualifications & Requirements

• Education: Bachelor’s degree or higher in Business Administration, Marketing, or related field.
• Experience: Minimum of 5 years of relevant experience.
• Proficient in English (listening, speaking, reading, and writing)
• Strong computer skills and problem-solving abilities
• Excellent communication, negotiation, and presentation skills

Responsibilities

• Research and analyze potential enhancements for products and services, particularly in digital solutions and related hardware/software, to deliver value to customers in Office Solutions, Digital Transformation Solutions, and Scanners.
• Plan and manage product strategies and lifecycle (Product Life Cycle), including product selection, pricing, and positioning to target different customer segments. Manage product launch and post-launch activities.
• Analyze market trends and develop service solution roadmaps to address each customer group’s needs, aligning with market intelligence, competitor analysis, and input from business partners.
• Prepare sales support tools and materials such as Sales Kits, Brochures, FAQs, etc.
• Collaborate with relevant teams to manage pricing, documentation, and stock management. Provide sales support during both Pre-Sales and Post-Sales phases.
• Provide consultation and training to sales, service, and internal teams regarding products and service solutions.
• Plan and execute product launches by coordinating with internal and external stakeholders.
• Collect and analyze customer satisfaction data, and propose improvement plans to enhance service quality.
• Collaborate with Ricoh Asia Pacific and partners to develop strategies and implementation plans that meet market demands.
• Monitor and ensure compliance with ISO 9001 and ISO 14001 standards

Qualifications & Requirements

• Field of Study: Engineering, Business Administration, Management, or IT
• Professional Experience: Minimum of 5 years of relevant experience
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong in presentation and analytical skills
• Excellent communication and coordination abilities
• Knowledgeable in business-related products and solutions

Responsibilities

• Analyze client business processes and identify opportunities for automation and digital transformation (DX).
• Collaborate with Solution Consultants to design tailored solutions using our software and services.
• Develop business requirement documents (RFP), process flow diagrams, and functional specifications.
• Support pre-sales activities by preparing solution proposals, ROI analysis, and business cases.
• Act as a bridge between technical teams and business stakeholders to ensure alignment and successful delivery.
• Stay updated on industry trends in process automation, digitization, and DX technologies.

Job Competencies

• Analytical Thinking
• Problem Solving
• Communication Skills
• Technical Proficiency
• Project Management
• Stakeholder Management

Qualifications & Requirements

• Bachelor’s degree in business administration, Information Technology, or related field
• Experience in Business analysis, preferably in IT or consulting (Minimum 2 years of experience)
• Strong understanding of process automation tools and digital transformation concepts
• Excellent communication, presentation, and stakeholder management skills
• Fluent in Thai and proficient in English

Responsibilities

• Serve as the primary point of contact for customers during the post-implementation phase.
• Monitor customer satisfaction and usage metrics to identify upsell and renewal opportunities.
• Collaborate with Sales and Technical teams to propose value-added solutions.
• Prepare and deliver regular business reviews and performance reports to clients.

Job Competencies

• Analytical Thinking
• Problem Solving
• Communication Skills
• Technical Proficiency
• Customer Focus

Qualifications & Requirements

• Bachelor’s degree in Business administration, Information Technology, or related field
• Experience in Business analysis, preferably in IT or consulting Minimum 2 years of experience
• Strong understanding of process automation tools and digital transformation concepts
• Excellent communication, presentation, and stakeholder management skills
• Fluent in Thai and proficient in English

Responsibilities

• Manage and implement public relations strategies in alignment with overall business objectives, including oversight of both internal and external communications.
• Ensure smooth and consistent communication of the organization’s image; liaise and build good relationships with external media to distribute corporate news and stay updated on relevant information.
• Supervise content production for press releases, press conferences, and various PR activities; create promotional documents, newsletters, and other communication materials for the company’s products and services.
• Translate complex technical content into clear, accessible language suitable for both technical and non-technical audiences.
• Develop strategic content in collaboration with relevant teams to ensure accurate and impactful communication.
• Translate articles and materials between English and Thai.
• Manage content across websites and platforms such as LinkedIn, corporate websites, and social media; coordinate with media, influencers, partners, and clients for PR-related activities.
• Take responsibility for organizing corporate events and sponsorships, as well as any other tasks assigned by supervisors.

Requirements & Qualifications

• Bachelor’s or Master’s degree in Communication Arts, Communications, Marketing, or a related field. (Prefer master’s degree)
• Experience in writing/translating content related to software, applications, or IT systems.
• Ability to communicate technical concepts in an easy-to-understand manner (Technical Communication).
• Experience in Digital Marketing and Graphic Design is a plus.
• Detail-oriented with the ability to manage multiple projects simultaneously.
• Strong communication skills and a professional appearance.
• Excellent command of English communication.

Responsibilities

• Prepare data related to the company’s products and marketing plans.
• Provide product information and recommendations to the sales team.
• Collaborate with Ricoh Asia Pacific to ensure effective marketing operations.
• Manage and coordinate support funding from Ricoh Asia Pacific with relevant departments to help drive sales.
• Organize product training for sales staff and relevant departments.
• Plan, advise, and promote products to the market and coordinate with other departments for new product testing.
• Support the team in developing marketing plans.
• Coordinate ISO9001 and ISO14001 activities.

Qualifications & Requirements

• Bachelor's degree in Marketing or a related field.
• 0–1 year of experience in marketing.
• Knowledge and understanding of marketing, product management, strategic marketing planning, and P&L analysis.
• Good command of English.
• Proficient in Microsoft Excel and PowerPoint.
• Detail-oriented with strong skills in reviewing documents and numerical data.
• Strong communication and coordination skills.

Responsibilities

• Develop, update, build up business plan to meet the target launch, refresh, update product information. 
• Conduct product knowledge session thru training and learning.
• Develop, maintain partner relationship management.
• Deliver product & solution to the market.
• Initiative, develop ideal motivation program.
• Develop plan and familiarization to sales team.

Qualifications & Requirements

• Bachelor's degree in Bachelor of Business Administration (Marketing) or other related fields.
• 1-2 year experience in Product Management.
• New Graduates are welcome.
• Ability and knowledge regarding audio video solution, IT and Network, VSS, Digital Signage, Workplace Management Software.
• Map current state propose future state.
• Product Management Skill.
• Relationship Skills
• Presentation Skills.
• Good command of English.

Responsibilities

• Prepare data report about product, price, solution design and document for sales department. 
• Support and demonstrate usage instruction about product and solution. 
• Provide product knowledge to Pre-sales in Up-country. 
• Provide training course and learning for develop knowledge of product for up to date about new product. 
• Responsible control cost price from suppliers and contractor to meet the standardization and efficiency. 
• Responsible the quality to meet the standard ISO 9001, ISO 14001. 
• Other related duties as assigned by the management. 

Qualifications & Requirements

• Bachelor’s degree in Computer, IT or any related field. 
• Have at least 1 year of experience in IT, Hardware and Software. 
• Knowledge of IT, Hardware and Software. 
• Good command of English. 
• Good presentation skill and communication skills. 
• Creative thinking and service-minded.

Job Overview

This role requires strong solution selling expertise, Enterprise Solutions including Infrastructure platform, Network, Security, Storage, and Data Center. excellent relationship management with both customers and vendors, and outstanding English communication skills. Additionally, the candidate must be capable of managing a sales team that consists of individuals across different age groups and mindsets, ensuring seamless collaboration between traditional and modern perspectives.

Responsibilities

• Develop and execute sales strategies for Enterprise Solutions, Network, and Security products.
• Establish and maintain strong relationships with key vendors, partners, and customers to expand business opportunities.
• Lead, train, and motivate a large sales team to achieve and exceed sales targets.
• Understand customer needs and provide tailored IT solutions that add value to their businesses.
• Collaborate with pre-sales, technical, and other internal teams to ensure smooth project execution.
• Analyze market trends and monitor competitor activities to identify growth opportunities.
• Prepare sales forecasts, reports, and performance analyses to optimize business operations.
• Drive new customer acquisition while maintaining and strengthening relationships with existing clients.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 10+ years of experience in IT solution sales, particularly in Enterprise Solutions, Network, or Security.
• Proven track record in sales team management, with a strong ability to expand market presence and increase revenue.
• Extensive network and relationships with key IT vendors and partners in the industry.
• Excellent negotiation, presentation, and communication skills in both Thai and English.
• Strong ability to manage customer accounts and develop long-term business relationships.
• Exceptional leadership skills, with the capability to manage and support a large and diverse sales team.
• Deep understanding of a multigenerational and diverse corporate culture, fostering an inclusive and collaborative working environment.
• Goal-oriented, self-motivated, and able to perform under pressure while driving the team toward success.

Responsibilities

• Responsible for the Company’s Sales of IT, Software Infrastructure and CCTV.
• Regularly visits customer and prospects to develop and maintain good relations.
• Input data and report related to sales activity to internal system.

Qualifications & Requirements

• Bachelor's Degree in Marketing, Management, Business Administration, Computer, IT or any related field.
• 1-2 years working experience in sales of IT or CCTV.
• Computer literacy especially Microsoft PowerPoint.
• Result-oriented with strong selling, communication, service-minded, presentation and negotiation skills.
• Have their own car with car driving's license.
• Able to work out of office in Bangkok Metropolitan Region and Up-country.

Job Responsibilities

1. Manage and develop knowledge within the assigned department, assess impacts, and collaborate with relevant teams to foster new knowledge in line with current and future trends.
2. Support and encourage team initiatives and assist in managing change within the assigned department.
3. Provide data support for team operations and stakeholders both within and outside the assigned department.
4. Improve work processes to enhance efficiency and quality within the assigned area.
5. Offer consultation and conduct analysis on assigned tasks or projects to ensure objectives are met.
6. Analyze, design, implement, and test systems related to assigned responsibilities.
7. Evaluate and repurpose existing systems for application in new projects within the assigned area.
8. Research, develop, improve, and document system development to align with business needs in the assigned department.
9. Serve as a resource for supervisors/managers in planning and implementing business-related activities.
10. Support and engage in activities related to the establishment, maintenance, and development of quality management and environmental management systems.

Functional Competency

• Knowledge and understanding of work plans related to Contact Center operations.
• Experience with technologies associated with Contact Center systems, such as Call Center systems or Ticket Management systems.
• Strong documentation skills and effective communication skills for presenting and knowledge sharing.

Qualifications & Requirements

• Bachelor’s degree in Marketing, Finance, Economics, or Business Administration.
• Age between 25–35 years.
• Minimum of 5–10 years of experience in marketing data analysis.
• Proficient in Microsoft Office.
• Good command of English (writing, reading, and speaking).
• Strong analytical skills.
• Detail-oriented and responsible.

Job Responsibilities

• Provide IT-related services, with a primary focus on software (approximately 75%) and hardware support (approximately 25%).
• Conduct follow-ups and resolve issues post-installation, including planning and executing periodic maintenance, as per client requests.
• Offer technical guidance and product usage training to clients, including assistance with basic troubleshooting.
• Maintain and enhance positive relationships with existing customers to ensure ongoing satisfaction and loyalty.

Qualifications

• Bachelor’s Degree in Computer Engineering, Electronics Engineering, Telecommunications Engineering, Information Technology or a related field.
• New graduates are welcome to apply.
• Possess a fair command of English, both spoken and written.
• Strong interpersonal and communication skills with a customer service mindset.
• Basic knowledge and experience in maintaining office automation equipment.
• Must possess a valid driver’s license and have access to a personal vehicle (car or motorcycle).
• Willingness and ability to work offsite across the Bangkok Metropolitan Region.