At Ricoh
You will have access to a full range of personal and professional development from technical skills to leadership opportunities. Ricoh gives you all the tools to imagine the future you really want.
We have a vast source of educational resources available to our employees – technical training, online courses and in-house consultants, providing development opportunities across a wide spectrum of skillsets.
We respect people as individuals and value their differences. We're committed to creating a workplace environment that is fair, flexible, and promotes personal and professional growth. We believe a diverse workplace brings fresh ideas and creates a more enjoyable place to work.
Turning your goals into reality, come join us!
Company benefits
- Annual salary increase
- Annual Bonus & Guarantee bonus
- Provident Fund 10-15%
- Medical allowance 150,000 THB. / year
- Accident insurance
- Allowance (Marriage, Maternity, Death)
- Normal working 5 days (Mon - Fri, 8.00 a.m. - 04.30 p.m.)
- Vacation annual leave at least 10 days / year
- Annual Health Checkup
- Vaccinations
- Training program / Career development
Looking for a new challenge in your professional journey
Explore our current job opportunities below and see if there's a role that’s right for you. Please send your application to [email protected]
Marketing and Business Strategy
Product Marketing Specialist
+
Responsibilities
- Develop and execute marketing strategies and plans to manage products throughout their entire product life cycle, including product selection, product positioning, pricing strategy, sales forecasting, inventory management, and product launch planning.
- Create and manage sales and promotional support materials for the sales team, including sales tools and marketing communications.
- Plan and coordinate product launch activities and promotional campaigns to support business objectives.
- Analyze sales performance and market data to evaluate results and continuously improve marketing strategies to achieve targets.
- Work closely with the technical team to conduct product testing, support purchasing and inventory management, and ensure accurate product information.
- Coordinate with internal teams to manage marketing communications and public relations activities related to assigned products.
Qualifications & Requirements
- Strong coordination and interpersonal skills.
- Excellent English communication skills, both written and verbal.
- Good negotiation skills.
- Strong planning and organizational abilities.
- Knowledge of products and services.
- Bachelor’s degree in business administration, Marketing, IT, or related fields.
- At least 3–5 years of experience in marketing, sales, or management.
- Strong presentation and interpersonal communication skills.
- Ability to analyze competitors and market trends effectively.
- Strong strategic thinking in product positioning, with the ability to use data to measure performance, such as sales performance, margin, cost, and customer satisfaction.
Product Manager – CCTV & Education Platform
+
Responsibilities
This is a full-time hybrid position for a Product Manager – CCTV & Education Platform at Ricoh Thailand, based in Bangkok with flexibility for remote work. The Product Manager is responsible for overseeing day-to-day activities related to the development, management, and promotion of CCTV, digital signage, and education platform solutions.
- Manage and oversee daily operations related to product development, management, and promotion of CCTV and digital solutions.
- Plan and execute product strategies in alignment with business objectives and market needs.
- Coordinate with internal teams, partners, and stakeholders to ensure successful product implementation and delivery.
- Analyze market trends, customer needs, and product performance to support decision-making and continuous improvement.
- Support sales and marketing teams with product knowledge, positioning, and go-to-market activities.
- Ensure product quality, competitiveness, and alignment with company standards and customer expectations.
Qualifications & Requirements
- Strong skills in product management, market research, and product development.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- 3–5 years of experience in CCTV, SaaS, or related technologies.
- Knowledge of the Thai market and relevant industry trends.
- Strong project management and leadership skills.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field.
- Experience in B2B and direct sales management is an advantage.
Office Service Pre-Sales Support
ITS Pre-Sales Engineer+
Responsibilities
- Prepare data report about product, price, solution design and document for sales department.
- Support and demonstrate usage instruction about product and solution.
- Provide product knowledge to Pre-sales in Up-country.
- Provide training course and learning for develop knowledge of product for up to date about new product.
- Responsible control cost price from suppliers and contractor to meet the standardization and efficiency.
- Responsible the quality to meet the standard ISO 9001, ISO 14001.
- Other related duties as assigned by the management.
Qualifications & Requirements
- Bachelor’s degree in Computer, IT or any related field.
- Have at least 1 year of experience in IT, Hardware and Software.
- Knowledge of IT, Hardware and Software.
- Good command of English.
- Good presentation skill and communication skills.
- Creative thinking and service-minded.
ITS Solutions Sales Department
IT Sales Representative+
Responsibilities
- Responsible for the Company’s Sales of IT, Software Infrastructure and CCTV.
- Regularly visits customer and prospects to develop and maintain good relations.
- Input data and report related to sales activity to internal system.
Qualifications & Requirements
- Bachelor's Degree in Marketing, Management, Business Administration, Computer, IT or any related field.
- 1-2 years working experience in sales of IT or CCTV.
- Computer literacy especially Microsoft PowerPoint.
- Result-oriented with strong selling, communication, service-minded, presentation and negotiation skills.
- Have their own car with car driving's license.
- Able to work out of office in Bangkok Metropolitan Region and Up-country.
Marketing Communication Department
Digital Marketing Leader
Job Responsibilities
- Plan online advertising strategies aligned with technology products and corporate target audiences; analyze enterprise customer segments and define approaches to increase awareness, traffic, sales opportunities, and revenue
- Plan and manage advertising placements on platforms such as Google, Meta, and others for corporate clients; optimize campaign performance to meet KPIs such as cost efficiency and return on ad spend (ROAS); and analyze user search behavior
- Plan and produce technology-related content, including product updates, key features, and case studies; implement on-page and off-page SEO for technical keywords; and create landing pages to generate business leads
- Manage and maintain systems for collecting customer data from digital channels (e.g., websites, contact forms, advertising campaigns); organize and track leads; analyze customer interests and behavior to refine targeted marketing communications; and support the sales team in effectively reaching prospects
- Manage the organization’s digital media channels to position the brand as a technology expert in the market
- Analyze data from websites and advertising platforms; summarize findings into reports to improve the effectiveness of ads, websites, and marketing campaigns.
- Manage and monitor the use of marketing tools, continuously learning and adopting new tools to enhance campaign planning and performance
- Coordinate with product and development teams to understand product details and systems; support the sales team with qualified leads; and clearly communicate product and service information to customers
- Support digital marketing projects by collecting data, evaluating performance, and preparing reports and presentations
- Monitor, guide, advise, and provide consultation to team members
- Comply with ISO standards, including safety, occupational health, and workplace environment regulations
- Perform other duties as assigned
Qualifications & Requirements
- Minimum Education: Bachelor’s degree
- Field of Study: Marketing, Business Administration, Information Technology, or related fields
- Work Experience: Digital Marketing in the technology industry
- Minimum Experience: 1–3 years or more
- Other Qualifications: Expertise in Google Ads, Facebook Ads, and other advertising platforms, with the ability to use various digital marketing tools effectively
Marketing Assistant
Job Responsibilities
- Ensure smooth and consistent communication of the organization’s brand image
- Manage the company’s digital media channels, including planning and publishing content related to technology knowledge, expert insights, and product updates to build brand credibility
- Coordinate with agencies to execute advertising and PR activities accurately and effectively to strengthen the organization’s reputation
- Develop content strategies for technology products by analyzing target audiences (e.g., Developers, IT Managers, CTOs, Business Users), understanding user pain points and related technologies, and creating content strategies and journeys that make complex technology easy to understand
- Gather insights from Product/Engineering teams and translate technical information into clear, engaging content such as feature updates, product insights, how-to guides, use cases, and technical deep dives for publication across company websites, social media, and other channels in various formats (articles, news, social posts, videos, etc.)
- Measure content performance and refine strategies based on results and customer feedback to improve communication effectiveness
- Stay updated on emerging technology trends, analyze market movements and competitors, and apply insights to enhance marketing content strategies
- Prepare scripts for webinars and company events and write news articles about company activities for publication on online channels and other media platforms.
- Coordinate and oversee press releases, press conferences, and other PR activities
- Translate articles, news, and other content between English and Thai
- Build and maintain positive relationships with external media, partners, and customers for PR activities
- Monitor, guide, advise, and provide consultation to team members
- Comply with ISO standards, as well as safety, occupational health, and workplace environment regulations.
- Perform other duties as assigned
Qualifications & Requirements
- Minimum Education: Bachelor’s degree
- Field of Study: Marketing, Management, Communication Arts, Communications, English
- Work Experience: Marketing and Public Relations
- Minimum Experience: 1–3 years
- Other Qualifications: (If any)
Customer Contact Center Department
IT Helpdesk Engineer
Job Responsibilities
- Ensure customer satisfaction in service requests, follow-ups, information inquiries, and complaints.
- Provide accurate and complete information to service users and data users.
- Offer professional advice and support regarding office equipment, computers, servers, networks, and other IT/Digital Technology-related systems.
- Possess strong IT knowledge and be capable of resolving issues promptly and effectively.
Qualifications & Requirements
- Male/Female, aged 22–28 years.
- Bachelor’s degree in Computer Engineering, Computer Science, IT, or related fields.
- Good English communication skills or TOEIC score of 650 (applications without TOEIC scores will still be considered).
- Solid understanding of IT systems and networking (required).
- Fresh graduates are welcome.
- Service-minded and passionate about helping others.
OP & IT Smart Hand Department
Customer Engineer+
Job Responsibilities
- Provide IT-related services, with a primary focus on software (approximately 75%) and hardware support (approximately 25%).
- Conduct follow-ups and resolve issues post-installation, including planning and executing periodic maintenance, as per client requests.
- Offer technical guidance and product usage training to clients, including assistance with basic troubleshooting.
- Maintain and enhance positive relationships with existing customers to ensure ongoing satisfaction and loyalty.
Qualifications
- Bachelor’s Degree in Computer Engineering, Electronics Engineering, Telecommunications Engineering, Information Technology or a related field.
- New graduates are welcome to apply.
- Possess a fair command of English, both spoken and written.
- Strong interpersonal and communication skills with a customer service mindset.
- Basic knowledge and experience in maintaining office automation equipment.
- Must possess a valid driver’s license and have access to a personal vehicle (car or motorcycle).
- Willingness and ability to work offsite across the Bangkok Metropolitan Region.
Customer Experience Center Division
Print Content Creator
+
Responsibilities
- Produce printing samples that meet customer and business requirements
- Prepare, present, and demonstrate printing applications to potential and existing customers (product demonstrations)
- Support sales and pre-sales activities
- Assist in developing creative print application ideas and use cases
- Create and edit video content related to print applications for online platforms (e.g., product demos, tutorials, promotional content)
- Manage multiple tasks efficiently in a fast-paced environment
- Communicate effectively with internal teams and customers
- Perform other related duties and responsibilities as assigned
Qualifications & Requirements
- Bachelor’s degree in a related field or equivalent experience (fresh graduates are welcome)
- Basic knowledge of Adobe Illustrator or other relevant graphic design software
- Basic knowledge of Adobe Premiere Pro or other relevant video editor software
- Creative mindset with attention to detail
- Willingness to continuously learn new tools, technologies, and workflows
- Good problem-solving and communication skills
- Ability to multitask and work under pressure
- Own a personal vehicle and be able to travel when required
- Design skills or prior experience in graphic design will be considered a plus
Industrial Media Solutions Division
Sales System Engineer
+
Responsibilities
- Responsible for client servicing, and potential account development
- Willing to take a variety of task to meet 100% customer satisfation and provide the best solution
- Willing to take on task essential for meeting sales target
- Responsible for preparation for sales quotation, delivery base on customer’s requirement
- To follow up closely on AR to avoid overdue and bad debts
- To full filled prompt and on time submission for reports required by management
- Established and maintain good relationship with valued customers
- To facilitate with other departments in resolving customer’s complaint and operational issues to achieve customer’s satisfaction
- Any other task /responsibilities assign by superior
Qualifications & Requirements
- Age 25-30
- Have working knowledge on barcode printers, ribbon, label, Auto ID
- Smart, hard working
- Can use Microsoft office, computer and internet skill
- Able to work independently and within a team
- Able to work with deadline
- Fluent in English
- Can handle multi-tasks, reports
- Proficient in English
- Positive attitudes
- Effective multi-tasking abilities
- Abide to riles and policies set by department and company
- At least 2-5 years of sales experience in sales
CRM & IB Management Department
National Business Coordinator+
Job Responsibilities
- Coordinate with local and global teams to drive business opportunities and resolve issues effectively.
- Drive and improve revenue generation for global accounts.
- Improve and enhance support processes for global accounts to ensure operational efficiency.
- Manage global account invoicing, ensuring accuracy and on-time billing.
- Prepare reports and dashboards to track performance and key business metrics.
- Review and manage all fund support cases related to assigned accounts.
- Ensure high levels of internal and external customer satisfaction.
- Support other related tasks as assigned by the supervisor.
- Be able to travel domestically and internationally as required.
Qualifications
- Strong communication skills.
- Fluent in English, both written and verbal.
- Service-minded with a customer-focused attitude.
- Strong problem-solving skills.
- Good planning and organizational skills.
- Systematic and logical thinking abilities.
- Strong presentation and negotiation skills.
- Proficient in English and Microsoft Excel.
- Result-oriented with a strong drive to achieve goals.
- Innovative mindset with the ability to improve processes.
- Demonstrates passion, responsibility, and accountability in work.
Co-Working space at Ricoh
At Ricoh, as a leader in the technology field. We established a Co-Working space where innovative technologies are provided to facilitate users.
To encourage all employees to utilize the Co-working Space for their tasks where everyone can associate and connect with people or smart devices. This environment supports the staff's experience and is accommodated as a place where solutions could be found to meet the customers’ needs.
Ricoh Co-Working Space’s Introduction, modern workplace to drive more effective work.
With Ricoh and our Partner’s facilities and Technologies at this workplace.

And variety of working zones to serve all employees & generations i.e. Comfort sitting area, relax zone, Coffee area, Formal meeting room (that customized by type of meeting).

- IT services
With extensive experience delivering solutions to Thai organizations, no one understands IT services like we do.
Read more - Communication services
Connect and collaborate with our suite of visual communication tools.
Read more - Managed print services
MPS is a specialist approach that transforms how you manage information to increase productivity, unlock the value in your information and reduce costs.
Read more - Application and business process services
Move from existing systems and processes to automated business applications, innovative technologies and the processes.
Read more - Production print services
Our digital production printers, backed by industry experts, deliver value across corporate, commercial and publishing sectors.
Read more
News & Events
Keep up to date
- 10Thg4
Ricoh raises decarbonization targets under new ESG strategy in the latest mid-term strategy
- 08Thg4
Ricoh Thailand Signs MOU with Thai-Nichi Institute of Technology (TNI) to Empower Students for the Future Workforce
- 31Thg3
Ricoh awarded EcoVadis Platinum Rating for sustainability performance for second consecutive year
- 06Thg3
Ricoh ranked 48th in Carbon Clean200™ 2026 list by Corporate Knights and As You Sow