At Ricoh

You will have access to a full range of personal and professional development from technical skills to leadership opportunities. Ricoh gives you all the tools to imagine the future you really want.

We have a vast source of educational resources available to our employees – technical training, online courses and in-house consultants, providing development opportunities across a wide spectrum of skillsets.

We respect people as individuals and value their differences. We're committed to creating a workplace environment that is fair, flexible, and promotes personal and professional growth. We believe a diverse workplace brings fresh ideas and creates a more enjoyable place to work.

Turning your goals into reality, come join us!

Company benefits

  • Annual salary increase
  • Annual Bonus & Guarantee bonus
  • Provident Fund 10-15%
  • Medical allowance 150,000 THB. / year
  • Accident insurance
  • Allowance (Marriage, Maternity, Death)
  • Normal working 5 days (Mon - Fri, 8.00 a.m. - 04.30 p.m.)
  • Vacation annual leave at least 10 days / year
  • Annual Health Checkup
  • Vaccinations
  • Training program / Career development

Looking for a new challenge in your professional journey

Explore our current job opportunities below and see if there's a role that’s right for you. Please send your application to [email protected]

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Marketing and Business Strategy

ITS Product Relationship Management & Product Development+
Responsibilities
  • Support the development of market opportunities for products and systems in the relevant marketing business center.
  • Participate in customer activities and strategize product or service launches that meet customer needs.
  • Plan training sessions for partners and distributors on product and pricing information.
  • Provide support for IT product information and documentation to relevant teams.
  • Prepare documents for employee/partner training or events.
  • Support activities that enhance knowledge and product skills for the sales team.
  • Coordinate with internal departments to support related activities.
  • Perform tasks related to the assessment and development of ISO 9001 and ISO 14001 standards.
  • Carry out other related tasks as assigned by supervisors.
Qualifications & Requirements
  • Education Level: Bachelor’s Degree
  • Field of Study: Computer Science, Engineering, Marketing, or related fields
  • Excellent knowledge and understanding of assigned products/services.
  • Analytical and planning skills in managing partners within the IT business.
  • Strong communication and coordination skills.
  • Experience: Minimum 3 years in Sales / Marketing in IT
  • Other Qualifications: Creative thinking, good communication skills
  • Strong interpersonal skills, proactive, eager to learn, result-oriented
  • Proficient in English communication.

Office Product Management Department

Project analyst+
Responsibilities
  • Prepare data related to the company’s products and marketing plans.
  • Provide product information and recommendations to the sales team.
  • Collaborate with Ricoh Asia Pacific to ensure effective marketing operations.
  • Manage and coordinate support funding from Ricoh Asia Pacific with relevant departments to help drive sales.
  • Organize product training for sales staff and relevant departments.
  • Plan, advise, and promote products to the market and coordinate with other departments for new product testing.
  • Support the team in developing marketing plans.
  • Coordinate ISO9001 and ISO14001 activities.
Qualifications & Requirements
  • Bachelor's degree in Marketing or a related field.
  • 0–1 year of experience in marketing.
  • Knowledge and understanding of marketing, product management, strategic marketing planning, and P&L analysis.
  • Good command of English.
  • Proficient in Microsoft Excel and PowerPoint.
  • Detail-oriented with strong skills in reviewing documents and numerical data.
  • Strong communication and coordination skills.

Office Service Pre-Sales Support

ITS Pre-Sales Engineer+
Responsibilities
  • Prepare data report about product, price, solution design and document for sales department. 
  • Support and demonstrate usage instruction about product and solution. 
  • Provide product knowledge to Pre-sales in Up-country. 
  • Provide training course and learning for develop knowledge of product for up to date about new product. 
  • Responsible control cost price from suppliers and contractor to meet the standardization and efficiency. 
  • Responsible the quality to meet the standard ISO 9001, ISO 14001. 
  • Other related duties as assigned by the management. 
Qualifications & Requirements
  • Bachelor’s degree in Computer, IT or any related field. 
  • Have at least 1 year of experience in IT, Hardware and Software. 
  • Knowledge of IT, Hardware and Software. 
  • Good command of English. 
  • Good presentation skill and communication skills. 
  • Creative thinking and service-minded.

ITS Solutions Sales Department

IT Sales Representative+
Responsibilities
  • Responsible for the Company’s Sales of IT, Software Infrastructure and CCTV.
  • Regularly visits customer and prospects to develop and maintain good relations.
  • Input data and report related to sales activity to internal system.
Qualifications & Requirements
  • Bachelor's Degree in Marketing, Management, Business Administration, Computer, IT or any related field.
  • 1-2 years working experience in sales of IT or CCTV.
  • Computer literacy especially Microsoft PowerPoint.
  • Result-oriented with strong selling, communication, service-minded, presentation and negotiation skills.
  • Have their own car with car driving's license.
  • Able to work out of office in Bangkok Metropolitan Region and Up-country.

Customer Contact Center Department

IT Helpdesk Engineer
 
Job Responsibilities
  • Ensure customer satisfaction in service requests, follow-ups, information inquiries, and complaints.
  • Provide accurate and complete information to service users and data users.
  • Offer professional advice and support regarding office equipment, computers, servers, networks, and other IT/Digital Technology-related systems.
  • Possess strong IT knowledge and be capable of resolving issues promptly and effectively.
Qualifications & Requirements
  • Male/Female, aged 22–28 years.
  • Bachelor’s degree in Computer Engineering, Computer Science, IT, or related fields.
  • Good English communication skills or TOEIC score of 650 (applications without TOEIC scores will still be considered).
  • Solid understanding of IT systems and networking (required).
  • Fresh graduates are welcome.
  • Service-minded and passionate about helping others.

OP & IT Smart Hand Department

Customer Engineer+
Job Responsibilities
  • Provide IT-related services, with a primary focus on software (approximately 75%) and hardware support (approximately 25%).
  • Conduct follow-ups and resolve issues post-installation, including planning and executing periodic maintenance, as per client requests.
  • Offer technical guidance and product usage training to clients, including assistance with basic troubleshooting.
  • Maintain and enhance positive relationships with existing customers to ensure ongoing satisfaction and loyalty.
Qualifications
  • Bachelor’s Degree in Computer Engineering, Electronics Engineering, Telecommunications Engineering, Information Technology or a related field.
  • New graduates are welcome to apply.
  • Possess a fair command of English, both spoken and written.
  • Strong interpersonal and communication skills with a customer service mindset.
  • Basic knowledge and experience in maintaining office automation equipment.
  • Must possess a valid driver’s license and have access to a personal vehicle (car or motorcycle).
  • Willingness and ability to work offsite across the Bangkok Metropolitan Region.

Application Development Department

ERP Application Consultant+
Job Responsibilities
  • Provide consultation, guidance, and solutions for ERP system usage issues to end-users.
  • Prepare ERP system user manuals and other related support documentation.
  • Study and conduct testing of the ERP system prior to actual deployment.
  • Conduct ERP system training sessions to ensure users can operate the system effectively.
  • Implement a new ERP system to replace the current one in use.
  • Provide support and coordination for after-hours service, including weekends, holidays, or urgent/emergency cases.
  • Perform other duties as assigned by the supervisor.
Qualifications
  • Strong knowledge and understanding of ERP systems
  • Good communication skills in English
  • Ability to write SQL queries
  • Problem-solving skills with the ability to handle unexpected issues
  • Service-minded with the ability to coordinate effectively with various departments
  • Minimum of 3 years’ experience working with ERP systems


Co-Working space at Ricoh

At Ricoh, as a leader in the technology field. We established a Co-Working space where innovative technologies are provided to facilitate users.

To encourage all employees to utilize the Co-working Space for their tasks where everyone can associate and connect with people or smart devices. This environment supports the staff's experience and is accommodated as a place where solutions could be found to meet the customers’ needs. 

Ricoh Co-Working Space’s Introduction, modern workplace to drive more effective work.
With Ricoh and our Partner’s facilities and Technologies at this workplace.

RICOH Co Working Space

And variety of working zones to serve all employees & generations i.e. Comfort sitting area, relax zone, Coffee area, Formal meeting room (that customized by type of meeting).

RICOH Co Working Space