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Ricoh IT HelpDesk Services

One Stop, IT Outsource Service

Taking care and delicate service to provide maintenance for computer client and network system including server, storage, network devices, software license and other office network devices

One stop service of IT management system

Making IT system maintenance easy for the organization which include computer system, network system and software in your organization to be use efficiency and performance maximization.

  1. System monitoring and trouble shooting for computer and server
    With intelligent software monitoring, system is protected and detect failure automatically. Our expert team also support for remote monitoring and maintenance.
  2. Helpdesk Support
    IT professionals provide consulting and support to user by phone at real time to ensure that user can work continuously.
  3. Onsite service and Resident Helpdesk Engineer
    Unlimited onsite service to solve problem and also provide IT Engineer at customer's office (depend on package)
  4. Installation and maintenance for devices protection
    Install and update selected Antivirus / Anti spyware / OS / Patch to make them up to date during the contract period, to prevent system failures that may cause problem to organization