Cloud & Network Security
RICOH's cyber security service protects devices and network systems with a 24-hour detection and protection threat system, ensuring that you are protected with standards throughout the contract period.
The rise of the online business platform is the target of continually increasing cyber-attacks. This incident requires you to find practical solutions to help you reduce the risk of any threats while also saving your budget.
Ricoh is aware of this concern and prepared to support you in designing the right solution for securing your company's network. Our R2Se service promptly diminishes the risk of cybercrime by monitoring, detecting, and securing system so you can work on your business pleasantly.
- Authorized access setting service with the company’s security compliance
An automatically updated system can detect and prevent the risk of DDos, ransomware, malware, spam, phishing, viruses, and hackers with Threat Intelligence.
- Network system and device monitoring 24 hours service
Monitor threats and reduce any risks that might affect network equipment and networking.
- Support log recording with monthly reporting
The log recording system provides data that can be analyzed and reported about the network in graphs, making it convenient for usage and checking.
- After-sales service throughout the contract period
When there is a threat to the network, our experienced staff are ready to advise you. In addition, we troubleshoot problems remotely (Remote Support) and on-site if the problem cannot be solved via telephone or remote.
Detect and PreventCybercrime threat detection and prevention system 24 hours a day with Threat Intelligence system
Intelligent Security Update
Intelligent security update the protection against cybercrime threats.
Site to Site Support
Site to site* service is available for network connection between head office and branches. Support for making client VPN/SSL-VPN users, which is a standard protocol to enhance the security of data transmission.
Caring service and Quick response
Caring service and Quick response within 4 hours are available from 8.00 AM- 5.00 PM.
* Site to Site is available for some packages. For more information, please contact us.
** Response within 4 hours is practical only for Bangkok, Nonthaburi, and Samut Prakan.
*** Helpdesk Service via Call Center, Remote Support and On-Site Service are available 8.00 AM- 5.00 PM on business days of Ricoh (Thailand) Limited.
**** An after-hours service can be added on to the package.
***** The next business day is according to Ricoh (Thailand) Limited’s working hours.
News & Events
Keep up to date
Joji Tokunaga recently visited Bangkok to meet with Ricoh Thailand employees
Ricoh President & CEO hands policy proposal on climate crisis to the Prime Minister of Japan as Co-chair of JCLP
Ricoh awarded Gold rating by EcoVadis for its sustainability practices
Notice on potential impact of vulnerability CVE-2021-33945 towards Ricoh products and service