Alfahaj Hotel with entire services in IT and printing solutions from RICOH

Alfahaj Hotel in Hatyai, Songkhla, is a newly established hotel, targeted at Muslims traveling to this area. It is different from other hotels in terms of the architecture of the building, the staff's costumes, as well as food and services labeled “Halal”.

Mr. Sarowee Yeesenbenla, Managing Director of Alfahaj Hotel, reveals that the ultimate goal of Alfahaj Hotel is to be the leader in Halal hotel and service provider in the South of Thailand. The hotel aims to develop both accommodation and tourism to be internationally accepted and trusted by customers, especially Muslims. Presently, Alfahaj Hotel has 79 rooms, and plans to open a new building in the next 6 months to support more guests, especially those in the three southern border provinces.

Smoothly responding to printing demands

Hotel business is inevitably involved with a lot of documents, such as internal documents, customer's documents, and government's documents. This urges Alfahaj Hotel to find the right printing solutions. Mr. Sarowee says that the hotel emphasizes the importance of the documents. In terms of printing quality, internal and external documents must be of the same quality. That's why Alfahaj Hotel has chosen RICOH products.

Before Alfahaj Hotel decided to use RICOH multifunction printers, Mr. Sarowee states that he had used small printers. However, when the hotel business is growing, there are more documents to be printed in order to support customers who would like to make photocopy. Therefore, the hotel decided to upgrade to RICOH multifunction printers to meet the demands. After using RICOH products, Mr. Sarowee found that they work well and possess high efficiency. The hotel also receives good services from RICOH staff who always take care and provide assistance.  Therefore, Alfahaj Hotel is very impressed with RICOH products and services.

Trust in IT services from RICOH

Not only does Alfahaj Hotel use multifunction printers, but it also employs IT and audio systems in the meeting room, ranging from projectors, audio system, computers as well as monitors in guest rooms.

Mr. Sarowee adds that IT and meeting room solutions are important for the hotel. It is necessary to find the right solutions and a great service provider for smooth operation. Importantly, the contract details can be negotiated for reasonable price.

Good value and good impression

After using RICOH multifunction printers, IT and meeting room solutions from RICOH, Mr. Sarowee reiterates that he is greatly impressed with the product efficiency and great services from RICOH teams who have been supporting the hotel from the beginning until now. Therefore, the hotel considers this investment a great value.